This Privacy Policy (“Policy”) explains how Streax Professional Academy (“we”, “us”, “our”, or the “Academy”) collects, uses, stores, and safeguards the personal information of individuals (“Learners”, “You”, “Your”) who access our website, mobile application, or any other online/offline services offered by us (collectively, the “Platform”). By registering, accessing, or using our Platform, You agree to this Policy. If You do not agree, You must immediately discontinue use of the Platform.
1. Information We Collect a. Personal Information
Full name
Date of birth, age, and gender
Contact details (email, phone number, address)
Photographs, ID proofs, or academic records submitted for enrolment
Payment-related details (processed via secure payment gateways)
b. Sensitive Personal Information
Login credentials (passwords)
Financial data (except truncated card digits)
Government-issued identification (such as Aadhaar, passport, driver’s license)
Any other information defined as “sensitive” under applicable laws (IT Act, GDPR, CCPA, etc.)
c. Non-Personal Information
Browser type, device details, IP address
Location data (if enabled)
Cookies, analytics, and usage data for improving services
2. How We Use Your Information We may use the information collected for the following purposes:
Providing Services – to create and manage Your account, deliver courses, issue certificates, and process payments.
Communication – to share updates, schedules, promotions, or respond to queries.
Improvement & Safety – to enhance user experience, detect fraudulent activity, and ensure Platform security.
Compliance – to meet legal obligations and enforce our Terms of Use.
We do not sell or rent Your Personal Information. Sharing is limited to trusted partners (payment processors, hosting providers, affiliates) only to the extent necessary for providing our services.
3. Cookies & Tracking Our Platform uses cookies and similar technologies to personalize content, analyze traffic, and improve performance. You may disable cookies through your browser settings, but certain features may not function properly.
4. Your Choices
You may update or delete your account details anytime via the Platform.
You may opt-out of promotional emails by using the unsubscribe link or writing to us.
You may disable cookies on your browser, though some features may not work.
5. Your Rights Depending on applicable law (Indian PDP Bill, GDPR, CCPA, etc.), You may have the right to:
Access and review Your Personal Information
Request correction of inaccurate data
Request deletion/erasure (“Right to be Forgotten”)
Restrict or object to processing
Request data portability
Lodge a complaint with relevant authorities
Requests can be sent to the grievance contact below.
6. Data Protection & Security We implement reasonable physical, technical, and administrative measures to protect Your data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention We retain Personal Information only as long as necessary for:
Fulfilling the purposes stated in this Policy, or
Complying with legal and regulatory requirements.
User-generated content (such as reviews or comments) may remain visible even after account deletion, though it will be anonymized.
8. Third-Party Links Our Platform may contain links to third-party websites. We are not responsible for their privacy practices, and encourage You to review their policies before sharing any information.
9. Cross-Border Data Transfer Your information may be stored or processed on servers located in India or abroad, depending on our hosting and service providers. By using our Platform, You consent to such transfers.
10. Policy Updates We may revise this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes implies acceptance.
